FAQS

Q: How do I make an order?

A: For our Naira Chi babies, you can order through our Naira website, DM us on Instagram 

For our Dollar Chi babies, you can order through our dollar website


Q: Are custom orders available?

A: Our processing time can take about 15-25 business days


Q: Why is your processing time so long?

A: We strive to give our customers nothing but quality hair. Seeking quality hair can take a bit of time so we want to ensure our Chi babies hair lasts years


Q: How long does your hair last?

A: About 5-7 years


Q: Are all wigs glueless?

A: Yes! All wigs come with a removable “Chi baby” elastic band


Q: Can I color my hair?

A: Yes, all hair from Chi Bundles can be colored and bleached 


Q: How do I take care of this hair?

A: Please treat this hair like it grows out of your head.

  • Wash and condition your hair regularly
  • Detangle your wig, starting from the tip to the root
  • Do not apply unnecessary heat to your wig. If adding heat, use a thermal spray 
  • Use the correct tools depending on the hair type

Q: Are custom orders available?

A: Yes, please contact us through social media or email us at chibundles@gmail.com


Q: Do you offer returns or exchanges?

A: Unfortunately, we do not offer any returns or exchanges unless under extreme circumstances